Shipping Policy

At Coral Pakistan, we are committed to delivering your favorite outfits safely and on time. We strive to provide a smooth and reliable shopping experience for all our customers across Pakistan.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, festive seasons, or promotional events, processing may take slightly longer.

2. Delivery Time

• Major Cities: 3–5 business days.

• Other Areas of Pakistan: 5–7 business days.

• Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.

• Free Delivery: Enjoy free delivery on orders over PKR 10,000.

• For orders below PKR 10,000, standard shipping charges may apply.

4. Cash on Delivery (COD)

Coral Pakistan may offer Cash on Delivery (COD) on eligible orders. Customers are requested to provide an accurate phone number and delivery address to ensure successful delivery.

Our team may contact you to confirm your order before dispatch.

5. Order Tracking

Once your order has been dispatched, you may receive tracking details via SMS, WhatsApp, or email, where available. You can use these details to track your shipment through the relevant courier service.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing complete and accurate delivery information. Coral Pakistan will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or unavailable recipients.

If a delivery attempt fails, the courier may arrange another attempt according to its policy.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will do our best to assist you and coordinate with the courier service.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. Share your order details and clear photographs of the item so our team can review the issue and guide you through the next steps in accordance with our return and exchange policy.

9. Contact Us

For shipping-related questions or assistance with your order, please contact Coral Pakistan through the contact details provided on our website.

Thank you for shopping with Coral Pakistan. We appreciate your trust and look forward to serving you!